Please note if you ever receive a damaged shipment from us, we are only able to issue a refund for the plants themselves and not for the price of shipping.
To qualify please send an email of the order to info@dirtjumbie.com with a picture of the damaged item and shipping information.
Only one replacement order will be issued. For refunds, please allow 4-6 business days to process.
If you have any issues, please bare with us as we are small business, it may take 2-4 days during the week to get back to you and fix any problems.